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I'd make sure your first words on that call are"Sorry about taking this to the net, but I'd like to talk to you about..." Z1's responses come across as professional and realistic, looks like they say they will do right by the customer if they know what is going on and it's their fault. Seems professional to me....
 1992 2+2 ..........._____.................... ....___/...........\____.......... ...l__..________..__\........alternate Z sig to avoid ........O...............O............hostile hosts .....DutchZX's 93 2+2........ .......................................... - Fastest Car @ Daycare - - '99, '00, '01, '02, '03 (2nd) - ..........................................
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